FAQ
Learn More About Our Services
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What types of services do you offer?We offer a variety of services, including cleaning for residences and offices, deep cleans and regular/recurring cleans, AirBNB or short-term rental turnover services, and post-construction/remodeling cleans.
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What's included in a Standard Clean?
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What's included in a Deep Clean?.
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What's included in a Move-In / Move-Out Clean?.
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Which services are not included in a Standard or Deep Clean but can be added on?.
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Do you offer regular / recurring cleaning schedules?.
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Can I customize my cleaning plan to include or exclude certain tasks?.
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Do I need to provide any cleaning supplies?No, the cleaners come fully equipped with all the equipment, supplies, and cleaning products needed to provide the service.
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Do you have a quality guarantee?Yes, at the end of the service, a walkthrough of the property is conducted with you to ensure your complete satisfaction.
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What payment methods do you accept?.
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Do you require payment upfront or after the service is completed?.
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Are there any contracts or commitments required?.
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How much notice do I need to give to cancel or reschedule a cleaning?.
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Is there a fee for late cancellations or no-shows?.
Billing & Payment
Choose The Perfect Package For Your Needs
Accepted Payment Methods
We offer flexible payment options to ensure our clients can easily pay for our services. We accept all major credit cards and online payments.
Cancellation & Rescheduling
We understand that sometimes our clients need to cancel or reschedule their cleaning appointments. We kindly ask for at least 24 hours notice to avoid any cancellation fees. Contact us to make any changes to your scheduled appointment.
Our Satisfaction Guarantee
We take pride in providing exceptional cleaning services to our clients. At the end of the service, a walkthrough of the property is conducted with you to ensure your complete satisfaction. If for any reason you are not satisfied with our services, please let us know and we will make it right.